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Refund policy
Refund policy
RETURNS ALLOWED?
No. Normally, we allow free returns on all of our products that are unused. However, given the unprecedented condition of the current world climate of COVID-19, we’ve increased safety precautions to our team and to our customers. As a result, our return policy is temporarily suspending as the safety of our team and our customers is our highest priority. This ensures all of our products are shipped to you 100% new!
CANCELLING AN ORDER?
Orders that are shipped cannot be cancelled.
Late or missing refunds?
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Can Sale items be refund?
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glamour12342021@163.com
Shipping
To return your product, you should mail your product to: { Ours Contact Address}
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
No. Normally, we allow free returns on all of our products that are unused. However, given the unprecedented condition of the current world climate of COVID-19, we’ve increased safety precautions to our team and to our customers. As a result, our return policy is temporarily suspending as the safety of our team and our customers is our highest priority. This ensures all of our products are shipped to you 100% new!
CANCELLING AN ORDER?
Orders that are shipped cannot be cancelled.
Late or missing refunds?
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Can Sale items be refund?
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glamour12342021@163.com
Shipping
To return your product, you should mail your product to: { Ours Contact Address}
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.